Overview

Signed in as Stacey B. · Board admin · View site
412Contacts+18 this month
138Members94 organisations · 44 individuals
296Newsletter subscribersDouble opt-in confirmed
3Applications to reviewNext board meeting 6 Oct

Applications awaiting review Review all

NameOrganisationRegionTypeApplied
Priya NairSteps Together LeicesterEast MidlandsLERO9 Sep
Mark EllisonSouth WestIndividual4 Sep
Dr Hannah ColeUniversity of HullYorkshire & HumberSupporter1 Sep

Approving an application sends the welcome email, unlocks the policy library, and adds the organisation to the LERO map in one step.

Last campaign All campaigns

September newsletter · sent 8 Sep to Newsletter segment

Delivered286 / 288
Opened41%
Clicked12%
Unsubscribed2

Start October newsletter

Automations Edit

Two flows do most of the work. Each step is logged against the contact.

New member application

Form submittedmembership.html#apply
Verify emailLink valid 48h. No verify, no contact record.
Board reviewApprove / decline / ask for more
Welcome emailLogin link, meeting invite
Unlock & listPolicy library access; map entry created

Newsletter sign-up

Footer or contact formEmail + optional region
Confirm subscriptionDouble opt-in; consent record stored
WelcomeWhat to expect, how to unsubscribe
Monthly newsletterDrafted by the team, sent to segment
No opens in 6 monthsMove to Lapsed; one re-engagement email; then stop

Segments New segment

All members138
LERO organisations94
Newsletter (confirmed)296
North East23
Policy library users61
Lapsed (no opens 6 months)31

Contact record Open

Dot Smith · Recovery Connections · Middlesbrough

Member since Mar 2021 · Connector · North East

MemberConnectorNewsletterPolicy library

Everything in the Hub sits on the same stack we run for Support2Thrive: Django, PostgreSQL, Celery, Resend (EEA) for delivery. Full specification in CLERO_CRM_Spec.md.